Ashton Ligons is an organizational strategist, operations specialist, and administrative leader dedicated to building reliable operational systems, modernizing association infrastructure, and supporting professional excellence in our industry. She serves as the Executive Director of the National Foundation Repair Association (NFRA), where she leads the association’s central administrative operations, manages its digital systems architecture, facilitates coordination of the national conference, and oversees credential tracking for members across the country.

A detail-oriented and collaborative executive, Ashton focuses her work on creating the organizational clarity and reliable workflows necessary for non-profit and membership entities to thrive. Appointed Executive Director in February 2026 after previously serving as Executive Assistant, she manages the NFRA’s CRM platform, maintains member data integrity, and directs day-to-day financial billing and invoicing. In close partnership with the NFRA Board of Directors, Ashton coordinates event logistics for the annual NFRA National Conference, helping deliver impactful educational gatherings for contractors nationwide. She also administers the NFRA Certification Program, tracking candidate completion against Board-approved educational standards and issuing credentials to qualifying industry professionals.

Ashton brings a versatile background centered on systems management, records compliance, and administrative operations across vocational education, workforce development, and the foundation repair sector. Her previous experience includes managing academic records and graduation auditing at the Tennessee College of Applied Technology, providing workforce case administration at the American Job Center, and six years with American Standard Foundation Repair, where she coordinated client scheduling and led the transition to digital records management.

Throughout her career, Ashton has combined big-picture organizational strategy with hands-on diligence in data management, regulatory accuracy, and member service. She believes that an association’s strength lies in its operational backbone—ensuring that systems run seamlessly, communication channels remain open, and members receive dependable administrative support at every touchpoint. Her familiarity with the foundation repair trade, paired with her extensive background in auditing and institutional workflows, equips her with a practical understanding of how clean operational execution advances the industry as a whole.

Ashton holds a Bachelor of Arts in English from the University of Memphis and a Master of Arts in English from Southern New Hampshire University. Her administrative philosophy is rooted in accountability, data integrity, clear communication, and an unwavering commitment to operational excellence.

Based in Tiptonville, Tennessee, Ashton is proud to make her home near Reelfoot Lake, an area whose quiet natural beauty she deeply cherishes. She is the wife of Steven and an active member of Abundant Life Church, where she serves within the church ministry and sings with the worship team. Outside her professional work with the NFRA, Ashton is an avid reader who enjoys building and refinishing furniture, as well as spoiling her two dogs and cat.

Through her administrative leadership and passion for process efficiency, Ashton continues to ensure the association possesses the operational structure and dependable service necessary to support its members and thereby help advance the foundation repair industry.